To report an emergency repair outside of office hours, please call 01933 234450 for our out of hours service.
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FAQs
Before contacting us, please see whether your question has already been answered in our Frequently Asked Questions.
Contact us
We’ll acknowledge all contact form enquires, telephone messages, emails to customer services and direct messages on social media within one working day.
All other emails and enquiries will be responded to in full within five working days and we’ll respond to letters within five working days from when we receive your letter.
How to make a complaint
You can see how you can raise a complaint here.
Media Enquiries
For media and communications enquiries, you can contact our communications team.