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Customer Committee Member

  • Reference Number: N/A
  • Expiry Date: 20240916120000
  • Location: Home based with occasional in person Board meetings
  • Salary: £5,577 plus reasonable expenses

We’re looking for four customers to join us in this brand new, exciting role, as part of our new Customer Assurance Committee.

At Greatwell Homes, we provide affordable housing and support services to over 5,000 homes in Northamptonshire. We have a £27million turnover and our mission is to “partner with customers and communities to shape places people are proud to call home.”

The Customer Assurance Committee is brand new committee, being created specifically for customers to be a part of our governance. It will begin its work in early 2025 and has an important role in providing the Board with assurance that the voice of customers is heard, understood and influencing decisions about services to all Greatwell Homes customers.

The committee will consist of a maximum of six members and FOUR of the places are for Greatwell Homes customers.

The successful applicants will be appointed at the December Board meeting, and start the role January 2025. The Committee will typically meet online however there are some in-person meetings each year, which also include overnight stays.

As a Committee Member, the remuneration is £5,577 p.a. plus reasonable expenses.

We welcome applications from people of all ages, backgrounds, and communities, and seek to improve the collective diversity of thought and experience across our Board. We will make reasonable adjustments to the selection process if required.

The interviews will be held the week of 30th September 2024 via online video call.

You can find more information in the recruitment pack here Customer Committee Recruitment Pack.

To apply you should send:

  • A supporting statement explaining why you are interested in this role, detailing how you are a good candidate for this post and how you fulfill the person specification – we recommend that this is no longer than two pages.
  • The Diversity and Declaration Form – if you request an editable format, please email HR@greatwellhomes.org.uk

You should submit your application via email to hr@greatwellhomes.org.uk

For an informal discussion about the role, please contact the HR team on by emailing HR@greatwellhomes.org.uk or calling 01933 234492.

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