Following a 30-year career in social housing, Jo is now retired. Originally a Valuer, she was most recently responsible for governance, regulatory compliance and tenant involvement at a large housing association in the Southeast. Jo is a great supporter of customer involvement and the benefits this can bring to services, operations and strategy.
Jo is the Chair of our Board Effectiveness and People Committee. She is also our Member Responsible for Complaints (MRC) as required by the Housing Ombudsman.
Committee: Board Effectiveness and People Committee